Platform Solution Developer

Ford of Canada is seeking a Platform Solution Developer to serve as the single-threaded owner for Atlassian DX tooling, focusing on platform strategy, ecosystem integration, enterprise adoption, and actionable developer productivity insights.

The ideal candidate combines deep hands-on platform engineering experience with the ability to translate developer productivity data into clear, executive-ready insights and practical improvement opportunities for teams across the enterprise.

Responsibilities:

• Own the Developer Experience roadmap, including intelligence, productivity, health reporting, and leadership insights.
• Integrate Developer Experience (DX) with Ford’s engineering toolchain, including Continuous Integration and Continuous Delivery (CI/CD), source control, observability, and deployment workflows.
• Administer and optimize Atlassian Cloud products at enterprise scale, including Jira, Confluence, Jira Service Management (JSM), and Atlassian Analytics.
• Define and operationalize DevOps Research and Assessment (DORA), Satisfaction, Performance, Activity, Communication, and Efficiency (SPACE), and Developer Experience (DevEx) metrics to improve delivery performance and developer flow.
• Deliver executive reporting that connects platform data to business outcomes, engineering effectiveness, and risk reduction.
• Drive adoption across 1,000+ engineers through enablement, documentation, office hours, and stakeholder engagement.
• Manage the service catalog and component inventory, including ownership, health scorecards, standards, and governance.
• Partner with engineering leaders to turn productivity signals into process, tooling, and platform improvements.
• Evaluate and roll out Atlassian Marketplace applications, integrations, and capabilities that improve engineering experience.
• Own the Atlassian Developer Experience (DX) vendor relationship, including roadmap alignment, escalations, beta programs, and feedback loops.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field of study.
• 7+ years' experience in platform engineering, developer tooling, DevOps, internal tools, or a closely related software delivery role.
• 5+ years' experience administering Atlassian Cloud products at enterprise scale, including Jira, Confluence, and Jira Service Management.
• 5+ years' experience deploying, operating, or scaling developer productivity platforms or internal developer portals for large engineering organizations.
• 3+ years' experience of software delivery lifecycle metrics, including DORA metrics, cycle time, deployment frequency, lead time, and change failure rate.
• 3+ years' experience integrating engineering tools across CI/CD, source control, observability, deployment, service management, and reporting platforms.

Benefits:

• Expected annual salary range: $105,000.00 to $155,000.00
• Eligibility to participate in the Annual Compensation bonus program