Description
About the role
You will play a critical role in scaling our revenue by managing complex deals and developing standardized processes that balance speed with control. You'll work at the intersection of finance, sales, legal, and compliance teams to ensure our products reach customers to support Anthropic's rapid growth. Day-to-day, you'll quarterback complex deals through CPQ, contract management, and internal approvals. Over time, you'll also identify and drive improvements to the systems and workflows you operate in — embedding approved deal structures into Salesforce, improving CPQ configurations, and helping build the operational infrastructure that lets a lean team support enterprise deal volume at scale.
Responsibilities:
- Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion
- Own Anthropic’s deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
- Build AI-native tooling with internal teams to meaningfully scale our commercial processes
- Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close
- Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
- Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
- Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
- Track and analyse deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
- Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks
You may be a good fit if you:
- Have 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment
- Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go
- Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it
- Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments
- Strong project management skills with experience juggling multiple critical initiatives
- Bias toward action and comfort operating in ambiguity
- Have experience with CRM systems, CPQ tools, and contract management platforms
Strong candidates may also have:
- Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM)
- Background in project management, sales strategy, or commercial operations, where you’ve balanced operational excellence with building scaled systems
- Experience with deal operations at companies with subscription and/or consumption-based business models
- Knowledge of enterprise software contract terms and industry-standard commercial practices
- Understanding of AI business models and the unique commercial considerations
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed positions