Library Page - New Amsterdam Library

We are seeking a Library Page to join our team at the New Amsterdam Library. As a Library Page, you will have the opportunity to work in a dynamic environment, assist patrons, and gain valuable experience.

The New York Public Library is an essential provider of free books, information, ideas, and education for all New Yorkers. This role is perfect for individuals who love books and enjoy helping people.

As a Library Page, you will be responsible for:

• Providing exceptional customer service to patrons
• Shelving and arranging library materials in alphabetical and numerical order
• Answering in-person inquiries and assisting patrons with locating materials
• Helping patrons with basic computer, internet, and audio/visual equipment usage
• Preparing library materials requested by patrons
• Assisting staff with checking materials for damage and removing them from the shelves
• Setting up public spaces for events and programs

Requirements:

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to troubleshoot basic computer and printer issues (preferred)
• Experience with eReaders and library technologies (preferred)
• Ability to speak foreign languages (preferred)

Skills:

• Accurately and efficiently sorting and arranging items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Benefits:

• Opportunity to participate in the Library Page Fellowship Program
• Core values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive
• Public service library work environment

Physical Requirements:

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Schedule:

• 14 hours per week, including evenings and Saturdays