RazerStore Evangelist

Join Razer, a global organisation that revolutionizes the way the world games, and become a RazerStore Evangelist. You will act as a brand ambassador in Razerstore, delivering an exceptional customer experience through expert product knowledge, personalized assistance, and creating a welcoming store environment.

Job Responsibilities:

• Consistently create a welcoming environment for customers by greeting and assisting them, and quickly responding to their inquiries and needs
• Be knowledgeable in all merchandise categories and make appropriate suggestions to customers
• Ensure that all customers receive top-level service and quality merchandise
• Demonstrate consistent behaviours of the ideal R.A.Z.E.R. experience to all customers
• Regularly communicate with Store Manager and Store Supervisors to stay informed on product knowledge, USPs, and consumer benefits across all product lines
• Maintain open and flexible availability to accommodate store needs
• Ensure company standards are met for store and associate appearance at all times
• Assist in maintaining the store's cleanliness and organisation
• Assist in inventory control and stock management
• Assist in receiving regular vendor deliveries and replenishing sales floor in a timely manner
• Enforce all company policies and procedures, including health, safety, and security
• Perform any other duties as directed by Store Manager and Store Supervisor

Pre-Requisites:

• Previous experience in retail, customer service, sales, or hospitality preferred
• Strong communication and customer service skills with a customer-first mindset
• Passion for gaming, technology, and consumer electronics is an advantage
• Ability to build product knowledge and confidently recommend solutions to customers
• Team player with the ability to work in a fast-paced retail environment
• Comfortable performing stock management, merchandising, and general store operations
• Professional, reliable, and able to uphold company policies and brand standards