Technical Support Specialist

Supports the technical and ABAP code based applications in the landscape. Provides any and all technical support to all areas of the team. Builds new custom processes as needed. Helps support the health and BAU stability by troubleshooting and fixing technical issues.

Responsibilities:

• Supports the Farmers Finance Platform on SAP S/4, BW/4HANA and SAP Datasphere.
• Provides BAU support and troubleshooting for existing customizations and technical issues
• Meets with business stakeholders, gathers requirements, designs a solution and estimates, builds, tests, supports UAT and delivers to production
• Has an awareness of various SAP development life cycle tools
• Collaborates with other subject matter areas of the platform as needed (Security, Master Data, Basis, Finance Functional, PaPM, ETL, Reporting)
• Supports business users with use of custom applications and configuration
• Is responsible for the conceptual design of business applications
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system
• Specifies/recommends integration and parallel testing criteria
• Understands customers' processes and products and how they fit within the goals of the business unit
• Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; validates suppliers estimates
• Estimates rough order of magnitude for the level of effort/cost of new application functionality
• Performs quality review checks on project deliverables

Benefits: This position comes with a competitive compensation and benefits package.

• A competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Flexible work arrangements (remote and/or office-based).
• Enjoy a dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Paid Time Off.
• Training & Development opportunities in partnership with renowned companies.