Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
Join the team as Twilio's next Go-To-Market Analyst Intern for our GTM Strategy & Operations team. In this role, you'll work on:
Program Tracking & Status Reporting: Own and maintain trackers, dashboards, and weekly status updates across active sales plays. Surface blockers, milestones, and progress to program leads and senior stakeholders in a clear, consistent format. Cross-Functional Coordination: Schedule and facilitate syncs across Sales, Marketing, Enablement, Product, and Operations. Follow up on action items and help keep multiple work streams aligned and on track throughout the play lifecycle. Sales Play Documentation: Draft, organize, and maintain play briefs, playbooks, and process documents. Translate strategy discussions and stakeholder inputs into clear written assets that sales teams can act on. Data Analysis & Insights: Pull and analyze data to help evaluate play performance against KPIs. Prepare concise summaries and visualizations that inform go/no-go decisions and continuous improvement efforts. Sales Play Development Support: Assist in the design and scoping of new sales plays by researching customer segments, competitive positioning, and product alignment. Help the team move from idea to a structured, executable play. Sales Enablement Collaboration: Partner with the Enablement team to help build out training materials, talk tracks, and resources that equip the sales org to execute plays with confidence.
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
Required qualifications include: Currently pursuing a degree in Business, Marketing, Operations, or a related field Strong organizational skills with a demonstrated ability to manage multiple tasks, timelines, and stakeholders simultaneously Excellent written and verbal communication skills; you know how to tailor a message for different audiences Analytical mindset , you are comfortable working with data to draw out insights and tell a clear story Self-starter who is excited to roll up their sleeves and get things done in a fast-paced environment Proficiency in Google Slides/Docs/Sheets or Microsoft Office (Word, PowerPoint, Excel) You are excited about rolling up your sleeves and getting stuff done You are metrics driven and know how to leverage data insights to inform decisions You are curious and proactively seek out solutions to problems or inefficiencies with analysis and process/systems improvements
Desired qualifications include: Familiarity with project management tools such as Asana or Jira Exposure to CRM platforms (e.g., Salesforce) or sales engagement tools (e.g., Outreach, Salesloft) Prior internship or project experience in sales, marketing, strategy, or operations , even in a student-run or extracurricular context Interest in B2B SaaS, cloud communications, or technology sales environments
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $27.00/hour Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $28.00/hour