Technical Support Engineer Intern (Fall 2026)

As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle technical challenges. You'll gain hands-on experience with Cloudflare's products, learn about internet technologies, and develop valuable technical and professional skills.

Responsibilities:

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using the ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books
• Provide feedback on Cloudflare's product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs

Skills and Requirements:

• Currently pursuing an undergraduate degree in Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model)
• Experience using Linux
• Experience in command line and tools (curl, dig, traceroute, openssl, git)
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of DNS, SSL/TLS, and HTTP
• Awareness of or experience installing and configuring web servers (Apache, Nginx, IIS)
• Must be able to work 40 hours a week
• Must be able to commit to a 12-week program