Description
We are looking for an Office Manager to join our team in Mexico City. As an Office Manager, you will play a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering.
The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors.
A Typical Day:
- Support the Office Experience: Help ensure the office is welcoming, organized, and operationally ready each day.
- Serve as a visible and approachable presence for employees, visitors, and guests.
- Support day-to-day workplace experience programs and services.
- Monitor office needs and proactively address issues or escalate to global and regional counterparts as needed.
- Help maintain hospitality standards across office spaces, meeting rooms, and shared environments.
Coordinate Office Operations:
- Support the daily coordination of workplace operations, hospitality services, food programs, and office amenities.
- Partner with vendors and service providers to ensure consistent delivery of services and timely issue resolution.
- Monitor workplace conditions and employee feedback.
- Track office requests, operational issues, and follow-up actions.
- Identify opportunities for improvement and communicate recommendations to regional leader and global ops team.
Leadership & Administrative Support:
- Serve as a trusted admin partner to the Country Manager.
- Provide calendar booking support, meeting coordination and room scheduling support for the Country Manager.
- Partner with executive administrative partners to coordinate logistics for leadership visits, executive meetings, and business gatherings.
Support Gatherings & Connection:
- Coordinate logistics for local gatherings, leadership visits, and employee engagement activities.
- Support gatherings, leadership visits and employee engagement activities across the region as needed.
- Partner with the Workplace Operations team and Regional Gathering Manager to support successful delivery of events and connection moments.
Build Strong Relationships:
- Develop positive working relationships with employees, leaders, Executive Assistants, vendors, and cross-functional partners.
- Support a culture of hospitality, responsiveness, and service.
- Gather employee feedback and share insights to improve the office experience.
Your Expertise:
- 5+ years of experience in office management, workplace experience, hospitality, events, administration, employee experience, or related fields.
- Strong organizational and project coordination skills.
- Experience coordinating meetings, events, leadership visits, or workplace programs.
- Excellent communication and interpersonal skills.
- Strong attention to detail and follow-through.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Hospitality mindset with a passion for creating positive experiences.
- Strong problem-solving skills and sound judgment.
- Experience partnering with vendors and cross-functional stakeholders is preferred.
- Full professional proficiency in English and Spanish.
How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Mexico Monthly Pay Range: $52,000-$65,000 MXN