Description
We are seeking a Senior Field Applications Engineer focused on production at scale to join our dedicated and hardworking team. You will play a vital role in ensuring the reliability, manufacturability, and quality of our GPU products across production and deployment environments.
As a technical specialist on GPU and networking products, you will directly support manufacturing, quality, and failure analysis teams to improve product reliability and yield. You will establish and nurture technical relationships with internal engineering teams, manufacturing partners, and quality teams.
Key responsibilities include:
- Identifying system failure modes, manufacturing risks, and product requirements to drive corrective actions and design/process improvements.
- Frequent on-site presence in labs or manufacturing sites to diagnose, reproduce, and resolve hardware and system-level failures.
- Supporting the product lifecycle from NPI (New Product Introduction) through high-volume manufacturing and field returns, ensuring quality, reliability, and continuous improvement.
- Developing failure analysis methodologies, test plans, and diagnostic tools for hardware validation.
- Providing technical training and documentation to manufacturing, test, and quality teams on failure modes and debugging techniques.
Requirements include:
- BS or MS in Engineering, Electrical Engineering, Physics, or Computer Science (or equivalent experience).
- 5+ years of work-related experience in the high-tech electronics industry, particularly in manufacturing, failure analysis, validation, or hardware debug roles.
- Capable of excelling in a dynamic, constantly evolving environment.
- Strong ability to manage multiple failure investigations, escalations, and yield improvement initiatives.
- Expert analytical and problem-solving abilities.
- Strong time management and organizational skills for coordinating complex failure analysis and cross-functional investigations.
- Excellent written and oral communication skills in English, with the ability to clearly present failure analysis results and collaborate effectively with cross-functional engineering teams and management.
Preferred qualifications include experience with ARM and NVIDIA GPU development, knowledge of Embedded Linux Systems, APIs, and system-level debugging tools for root cause analysis, and experience working with manufacturing partners, ODMs/OEMs, or reliability/quality teams in high-volume production environments.