Account Executive, Mid-Market

JOB DESCRIPTION:

We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, leveraging your expertise to foster and maintain key client relationships.

Responsibilities:

• Product Evangelism: Champion Intercom's product by driving its adoption and growth within the Mid-Market and Enterprise segment.

• Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach.

• Forecasting & Reporting: Deliver accurate sales forecasts and provide clear visibility on revenue performance.

• Product Knowledge: Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes.

• Tailored Demonstrations: Develop and present customized product demonstrations to meet specific client needs.

• Team Development: Engage in mentoring and development activities within the sales team.

• Customer Advocacy: Represent the voice of the customer to internal stakeholders, including Marketing and Product teams.

Benefits:

• Competitive salary and equity in a fast-growing start-up

• Catered lunch every weekday, plus a fully stocked kitchen

• Regular compensation reviews - we reward great work!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

• Flexible paid time off policy

• Healthcare stipend towards private health insurance for you and your partner/spouse

• MacBooks are our standard, but we also offer Windows for certain roles when needed