Sales Support

Join HSBC as a Sales Support professional and unlock new opportunities in your career.

Provide end-to-end sales support to the Sales & Distribution team across 27 branches in the South & East Zone.

Key responsibilities include:

• Resolving day-to-day Relationship Manager (RM) and distributor queries within agreed timelines
• Coordinating with internal operations and support teams for issue resolution
• Preparing and maintaining daily, weekly, and monthly management information (MI) reports and sales dashboards
• Tracking business metrics, branch-wise performance, and pending action items
• Supporting sales campaigns, product launches, and distributor communication
• Ensuring accuracy of sales data, reports, and documentation
• Following up on service requests and escalations until closure
• Maintaining strong coordination across 27 branches for seamless execution
• Identifying process improvement opportunities to enhance service quality and efficiency

Desired skills and qualifications:

• Strong Excel and MIS reporting skills
• Excellent coordination and stakeholder management
• Strong communication and problem-solving ability
• High attention to detail and time management
• Ability to work under pressure and manage multiple priorities
• Knowledge of mutual fund operations and sales processes preferred
• Graduate in any discipline
• 3-6 years of experience in sales support, MIS, operations, or customer support within the mutual fund, banking, or financial services industry
• Valid NISM certification
• Familiarity with AI-enabled tools is an advantage