Field Solutions Engineer Brazil (US based)

We're looking for a Field Solutions Engineer to join our team in Brazil. As a Field Solutions Engineer, you will serve as the advanced technical lynchpin through the entire sales cycle, orchestrating complex enterprise-grade engagements across both pre- and post-sales phases.

You will act as an authoritative trusted advisor and technical customer advocate within Cloudflare, working closely with Account Executives, Product Management, Engineering, and Customer Success. Your mission is to find best-fit architectures for high-value prospects, guide major enterprises to their 'time to first value,' and design custom validation approaches for unvalidated complex scenarios.

You will work closely with our Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.

Responsibilities:

• Technical Validation & Custom Architecture: Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes.

• Technical Strategic Ownership: Take lead on the technical partnership with your accounts, maintaining deep proficiency in Cloudflare's portfolio to effectively communicate our strategic value within high-complexity enterprise initiatives.

• Business Generation & Expansion: Run thorough technical discovery and qualification of prospect and customer use cases using solution selling methodologies (e.g., MEDDPICC and BANT). Lead tailored product demonstrations and proofs-of-concept (PoCs) to secure the technical win.

• Enterprise Account Planning & Deal Execution: Actively participate in account planning, stakeholder mapping, and multi-product roadmap development to expand footprint and drive upsell velocity in enterprise accounts. Maintain a strong presence in opportunity reviews and pipeline management (Salesforce).

• Customer Advisory & Strategic Guidance: Partner with existing clients as a dedicated account advisor, providing technical best practices on the implementation of Cloudflare products and strategic guidance on internet security, performance, and future-proofing architectures.

• Cross-Functional & Ecosystem Collaboration: Develop deep relationships across Sales, Product, Engineering, and Support to coordinate feature requests/escalations and deliver robust ecosystem integrations. Collaborate actively with external channel and alliance partners to expand territory footprint.

• Thought Leadership & Mentorship: Contribute to a high-performance team culture. Share internal content, deliver specialized internal demos, author training material or blog posts, and mentor fellow engineering team members.

Requirements:

• Professional Experience & Sales Methodology: Minimum 3+ years of experience in a customer-facing sales engineering, consulting, or systems engineering role within enterprise segments. Knowledge in executing MEDDPICC validation and BANT qualifications.

• Expertise in Internet Technologies: Production-grade expertise across all layers of the OSI Model, explicitly covering BGP routing protocols, GRE tunneling, TCP/UDP transport mechanics, authoritative and recursive DNS structures, HTTP(S) delivery, and SSL/TLS cryptographic handshakes.

• Solutions & Network Architecture: Deep technical knowledge of cloud security and performance portfolios. Proven experience with multi-cloud/hybrid environments (AWS, GCP, Azure), reverse-proxy topologies, SASE/SSE frameworks, Zero-Trust network access (ZTNA), secure web gateways (SWG), CASB, DLP, and L3/L4/L7 DDoS mitigation architectures.

• Programmability & Scripting: Demonstrated proficiency with a scripting or programming language (e.g., Python, JavaScript, Bash, Lua, Go) to build custom edge logic, utilize RESTful APIs, or manage Infrastructure-as-Code (IaC) via tools like the Cloudflare Terraform provider.

• Executive Presence & Relationship Building: Polished communication and high emotional intelligence (EQ) with a proven track record of building long-term, trusted-advisor relationships from front-end developers up to senior C-level executives (CIOs, CISOs, CTOs).

• Project Management & Execution: Strong ownership to manage projects, meet deadlines, prioritize competing demands, and focus on both quality and execution efficiency.

• Artificial Intelligence: Proficient in adoption and utilization of AI tools to leverage and expand role capabilities.

Preferred Qualifications:

• Hands-on Building: You've built full-stack web applications before, manipulated databases, or experimented with emerging generative AI security architectures.

• Technical Troubleshooting: You are comfortable working with command-line interfaces, analyzing HTTP requests/responses via browser web inspectors, and understanding the nuances of L3/L4 vs L7 protections.

• Security Deep Dive: Ability to describe web vulnerabilities (such as CSRF, XSS, and SQLi) in detail, and explain how Cloudflare's platform mitigates them.

• Education: An undergraduate or graduate degree in Computer Science, Engineering, or a related field.

• Bonus Points: Advanced certifications in networking, cloud architectures, or information security (e.g., Cloudflare certifications, CISSP, AWS/GCP Solutions Architect).

More About You:

• Communication Focus: You naturally lead with strong communication skills, focusing on the 'why' and the whole picture. You translate technical concepts into business outcomes for any audience.

• Continuous Growth: You want to be constantly learning new things and sharing those insights back to the broader organization to elevate the collective team capability.

Principled Execution: You focus on the long-term needs of the business and team, always considering the impact of your actions on others.