Workplace Manager

We're looking for a Workplace Manager to own the heartbeat of our San Francisco Headquarters. You'll own end-to-end operations, level up the environment, and build the systems that help us scale.

Responsibilities:

• An always-ready office: clean, stocked, accessible, and welcoming to employees and guests every single day.
• Serve as the first point of contact for employees and guests, creating a welcoming, professional experience.
• Own daily office operations: shared space upkeep, inventory management, and pantry program.
• Manage incoming and outgoing mail, packages, and courier services; establish reliable processes for receipt, distribution, and outbound shipping.
• Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs.
• Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements).
• Partner with the IT/Security team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably.
• Own and manage the workplace and facilities budget, including tracking spend, processing invoices, and flagging variances.
• Serve as the office point of contact for health, safety, and emergency preparedness , including fire warden coordination, first aid supply management, and compliance with local regulations.
• Identify and implement process improvements that reduce friction and increase reliability.

Events:

• Support logistics for team onsites hosted in SF, including space setup, catering coordination, and on-the-ground execution.
• Track budgets, contracts, and feedback to continuously improve quality and efficiency.
• Support logistics and onsite execution for company offsites as needed.

Space and workplace logistics:

• Support new hire onboarding logistics, including workspace setup.
• Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments.
• Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement.
• Partner with the P&C lead to support office buildouts, expansions, and moves as needed.
• Support sustainability and waste programs (composting, recycling, and any ESG-related office initiatives), coordinating with building management and vendors as needed.

Requirements:

• 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role.
• Familiarity navigating the requirements of a Union building.
• Strong vendor management skills, including working through issues quickly and professionally.
• Excellent organizational habits and follow-through, with comfort juggling multiple requests at once.
• Experience bringing people together and creating space for culture in a rapidly changing environment.
• High attention to detail and pride in running a tight, welcoming office.
• Clear written and verbal communication skills.
• Calm under pressure, adaptable, and proactive about solving problems before they escalate.
• Availability and interest in being onsite in our San Francisco HQ five days a week.
• Availability to accommodate early or late hours as needed for events and onsite coordination.

What we offer at fal:

• Interesting and challenging work
• Competitive salary and equity
• A lot of learning and growth opportunities
• We are currently hiring in downtown San Francisco.
• We offer visa sponsorship and will help you relocate to San Francisco.
• Health, dental, and vision insurance (US)
• Regular team events and offsites

Compensation:

$130,000-150,000 + equity + comprehensive benefits package