Description
The opportunity We're currently looking for a Sales Support Executive (Maternity Cover- 12 months FTC) to join our Fleet Support team. You will be responsible for facilitating a seamless enquiry to order delivery process for our best fleet customers.
In this role, you'll be working as a member of the Fleet Support Team, representing Polestar in the Quote to Delivery process. Our Direct Sales business model means that Polestar UK is the manufacturer, dealer and delivery agent all in one, making this role more expansive and diverse than any other in the industry.
Responsibilities
Respond to all enquiries on various platforms in a timely and efficient manner. If unable to take action directly, then use your knowledge of the business to forward on for action.
Managing customer and sales cases within our CRM system (Salesforce) Using other third-party tools for enquiries and quoting such as Leaselink, fleet procure.
Processing orders received through LeaseLink and our Fleet order admin tool (FOAT)
Checking orders for correct pricing / missing details
Managing in-life order amendments including driver details and deliveries
Updating vehicle details on orders & Spec checking orders
Liaison with Planning, Order and Delivery Team to facilitate deliveries
Post-handover and invoice queries
Requirements
Experience within the automotive industry is desired but not necessary
Experience with using Fleet Procure and Leaselink systems desired
Strong attention to detail
Excellent oral and written communication skills
A valid driver’s license
Working knowledge of Salesforce would be advantageous
Excellent knowledge of Excel & PowerPoint
Process
If the above matches your ambitions, be sure to apply. Our selection process is ongoing and the job advert will remain open until it’s filled.