Description
As a Luxe Senior Market Manager at Airbnb, you will drive supply growth for Airbnb Luxe in your assigned geographies , acquiring new listings and cultivating host relationships that define Luxe. You will serve as the on-the-ground market expert, combining deep knowledge of luxury real estate and travel landscape with a consultative, relationship-first approach to acquisition and account management.
A typical day will involve leading net-new host and listing acquisition in assigned markets, moving qualified leads through the funnel to meet and exceed quarterly supply goals. You will prospect and identify high-quality homes through external research, networking, and partnerships with luxury real estate professionals, property managers, and operators.
You will qualify incoming leads and deliver fully vetted hosts and listings to the onboarding team with clear handoff documentation. You will also articulate Airbnb Luxe's value proposition across all formats , phone, email, in-person , tailored to the luxury audience.
In addition, you will own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring. You will develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape.
You will build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region. You will manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor.
You will conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations. You will support onboarding of new listings for assigned hosts, ensuring a seamless experience.
You will design and deploy strategies to manage and optimize long-tail hosts across your markets. You will improve listing bookability through performance analysis and targeted host education.
You will act as the primary liaison between assigned hosts and internal teams (Guest Services, Content & Quality, Product, Policy) for escalated issues and strategic initiatives. You will serve as an effective 'air traffic controller' , routing host requests to the right internal resources while maintaining direct host accessibility.
You will cascade host feedback to relevant stakeholders to inform product and policy decisions. You will educate hosts on significant product updates, policy changes, and platform best practices.