Operations Support Assistant

Operations Support Assistant

We are looking for a proactive and organised Operations Assistant to support our Supervisors and Operations/Business Manager in delivering safe, efficient and compliant daily operations at our Waverley Depot.

This is a fantastic opportunity for someone with experience in logistics, municipal collections, or service-led environments who thrives in a fast-paced setting and is committed to high standards of safety and performance.

Key Responsibilities

• Support Supervisors with resource and workforce planning to ensure that work is completed on time and in line with contract specifications and KPIs.
• Assist with improving vehicle and crew efficiency, including route planning enhancements to optimise our operations.
• Champion our Safer Together core value – ensuring safe and compliant working practices at all times, and monitor and enforce correct use of PPE across all teams.
• Support investigations into potential safety or compliance breaches, and undertake additional duties as requested by your line manager.

Our Values

We live by our values every day:

• Teamwork – working together for each other
• Fairness – treating and being treated equally
• Respect – valuing each other for who we are and what we do

Requirements

• LGV Driving Licence (or willingness to undertake fully funded training)
• Experience leading or supporting teams
• Confident communicator at all organisational levels

Benefits

• Dedicated to diversity
• At Biffa, we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.