Description
As our Lead Documentation Engineer, you will define the strategic vision for all technical documentation at Mistral AI. Your responsibilities include structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.
You will build and lead a team of technical writers, collaborating closely with Product, Engineering, and Support teams. You will drive editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation.
You will report directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities.
Key responsibilities include:
- Defining and executing a comprehensive documentation strategy aligned with product roadmaps and business objectives.
- Developing a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.
- Advocating for users in product and technical discussions.
- Recruiting, mentoring, and developing a team of technical writers.
- Prioritizing documentation projects based on business impact and user feedback.
- Working closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.
- Partnering with Engineering to adopt a 'docs-as-code' approach, embedding documentation early in the development lifecycle.
- Participating in technical reviews to maintain accuracy and relevance.
- Creating and enforcing guidelines for tone, structure, and accessibility across all documentation.
- Streamlining content creation, updates, and localization using modern tools.
- Identifying documentation gaps and proposing innovative solutions.
- Delivering clear, precise, and adaptable content for technical and non-technical audiences.
- Tracking and analyzing documentation effectiveness through metrics, user feedback, and support ticket resolution rates.
- Promoting best practices and providing training across the organization.
Requirements include:
- 7+ years in technical writing/developer education, with 4+ years leading teams or defining documentation strategies.
- Proven ability to develop and implement scalable documentation strategies.
- Experience with AI/ML concepts is a strong plus.
- Proficiency in Markdown, Git, and technical CMS.
- Familiarity with collaboration tools and analytics platforms.
- Fluent English; French is a bonus.
Preferred qualifications include experience in a scale-up or open-source environment.