Analista de Operaciones - Mantenimiento de Cuentas

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The role of the Analyst responsible for the Register of Proceedings is to manage, control, and ensure the proper functioning of the Register of Proceedings of the Grupo Financiero HSBC MEXICO assigned, in order to ensure, through the notification of matters to various internal areas of the Institution, the timely compliance of the requirements formulated to HSBC and its subsidiaries by fiscal, judicial, and administrative authorities, local and federal, at the national level, in order to avoid losses and economic sanctions for the Institution, or personal sanctions for its employees.

Main Activities:

• Receive, report, and notify all areas of litigation of the Bank, the writs, demands, requirements, and any other legal document addressed to HSBC MÉXICO, S.A. INSTITUCIÓN DE BANCA MULTIPLE, GRUPO FINANCIERO HSBC, or any of its subsidiaries, issued by judicial and administrative authorities, both federal and local.
• Determine, according to the nature of the notified matter, the area of HSBC to which the notification received in the 5 official offices of the group or in any branch of the country should be sent.
• Escalate with the addresses of the possible responsible areas, those matters whose attention is disputed.
• Follow up on notifications to the litigation areas of all demands and amparo lawsuits in which HSBC is called as RESPONSIBLE AUTHORITY, as well as ensure the sending of the original documentation received to the responsible area of the notified matter, and follow up until delivery to the final recipient.
• Assist the business units of the group or corporate employees in all account freezing proceedings practiced by judicial and administrative authorities.
• Instruct branch employees to affect client accounts by freezing orders issued by authority, after reviewing the matter legally and operationally.
• Legally assist all branches of the group in attending and following up on requirements for freezing or executing sanctions against HSBC.
• Mediate, and in case, negotiate with authorities to comply with obligations charged to the Institution, whether fiscal, civil, or administrative, in order to avoid legal or reputational risks due to the use of coercive measures by the authority to achieve compliance.
• Also notify other involved areas to seek solutions to the problem.
• Provide support to branches for receiving and sending writs, demands, or requirements received in the Business Unit.
• Report to business and litigation lines regarding employee disengagement from the bank's guidelines for receiving and sending writs and demands, in case, notify said areas of the risks of loss and sanction derived from such disengagement.
• Attend and resolve special diligence requests made by other areas of HSBC, for investigating and, in case, rescuing notifications of lawsuits in which the Bank is called as THIRD INTERESTED PARTY, in order to determine the competence of the same, or avoid losing a lawsuit due to lack of timely notification.
• Prepare all types of controls, reports, and metrics for the proper administration of notified matters, as well as executive presentations for the various litigation and business directions of the Bank.
• Manage the proper performance of all members of the Register of Proceedings at the national level, for the proper development of their functions through constant training, and updating in legislation related to their functions.
• Attend and resolve all complaints filed by internal litigation areas regarding the functioning of the Register of Proceedings, in case, escalate those cases that require it.
• Also attend and resolve complaints received by business units or corporate employees regarding the deficiency in attending the members of the Register of Proceedings.

Requirements and Specific Knowledge:

• Bachelor's degree in Law or Graduate with a Notary Public License
• General knowledge of civil, labour, penal, and administrative litigation
• Experience in legal area minimum of 1 year
• Knowledge of banking legal language
• Knowledge of financial regulatory authorities
• Excellent writing and spelling
• Excellent presentation
• Organized
• Office software management
• Institutional systems knowledge
• Negotiation capacity
• Assertiveness in decision-making
• No criminal record or ongoing lawsuits
• Good service attitude
• Knowledge of restricted information management policies
• General knowledge of the following laws:

• Law of Financial Institutions
• Law of Securities and Credit Operations
• Labour Law
• Amparo Law
• Stock Market Law
• Commercial Reorganisation Law
• Federal Tax Code and Finances of each of the federal entities
• Commercial Code
• Federal Civil Code and of all federal entities
• Federal Penal Code and of all federal entities
• Federal Civil Procedure Code and of all federal entities
• Federal Penal Procedure Code and of all federal entities
• Other applicable laws, codes, and regulations