Description
Joining Razer will place you on a global mission to revolutionize the way the world games. As a Product Quality Engineer, you will be responsible for ensuring that products meet the required quality and reliability standards throughout the development cycle and into mass production.
This role supports qualification activities, drives defect prevention, performs data-driven analysis, and partners closely with Compliance, Engineering, Manufacturing, Supplier Quality, and Customer Support to resolve issues and improve product performance.
The engineer leverages reliability methodologies, structured problem-solving, and AI-enabled analytics to identify risks early, improve quality coverage, and support continuous improvement efforts across the organization.
Essential Job Responsibilities
Product Quality & Reliability Qualification
- Execute quality and reliability qualifications for new product introductions (NPI).
- Ensure all tests, coverage, and reliability assessments meet defined standards.
- Support milestone readiness through structured quality reviews.
Data Analysis & AI-Supported Quality Improvement
- Analyze test data, failure trends, and product performance metrics.
- Use AI/ML-driven tools (where applicable) to enhance defect detection and predictive risk analysis.
- Generate dashboards and reports to support decision making.
Issue Resolution & Root-Cause Analysis
- Work with Engineering to perform detailed failure analysis and drive corrective & preventive actions (CAPA).
- Participation in structured problem-solving activities
- Ensure timely containment and resolution of quality issues.
Process & Documentation Management
- Maintain and update quality test plans, process documentation, and qualification standards.
- Support continuous improvement of quality workflows, testing efficiency, and data accuracy.
- Ensure compliance with quality management system (QMS) requirements.
Cross-Functional Collaboration
- Partner with R&D, Manufacturing, Supplier Quality, and Customer Support teams on quality improvements.
- Support factory builds, reliability runs, supplier audits, and production validation activities.
- Communicate findings and risks clearly to stakeholders.
Supplier & External Lab Support
- Coordinate with external test labs to ensure accurate and timely qualification results.
- Validate supplier test results and support supplier quality improvements as needed.