Description
We're looking for a product designer to join our Time Tools team, a key area of growth for Gusto. As a core design contributor in this product area, you'll partner closely with PM, Engineering, and Data peers to shape high-priority initiatives. You'll be responsible for designing experiences that help small business owners and their employees manage time with confidence and ease.
This role offers the opportunity to own major product initiatives end-to-end,from uncovering customer needs to shipping polished, performant, and accessible experiences. You'll collaborate with other designers on the team, contribute to our design system, and help elevate the craft quality of our product.
Time Tools is also at the forefront of how AI shows up in Gusto's products. Scheduling automation, compliance flagging, and PTO recommendations are all areas where AI outputs will increasingly inform real decisions for small business owners and hourly workers,and where getting it wrong has direct consequences.
We're looking for a designer who brings a clear, considered point of view on how to design these experiences: when to surface AI, when to require human judgment, and how to communicate uncertainty in ways people can actually act on.
Here's what you'll do day-to-day:
- Define the experience framework for how small business owners and hourly workers interact with time data, including where automation should handle decisions, where humans need to stay in control, and how to surface errors without creating compliance risk.
- Design for AI within the product itself,ideally including scheduling recommendations, PTO automation, and compliance alerts,establishing clear patterns for surfacing AI outputs, keeping humans in control of high-stakes decisions, and communicating errors in ways that protect workers and employers alike.
- Design and refine multi-surface experiences (web, mobile, kiosk) that meet the needs of both managers and employees.
- Partner with PM, Engineering, and Data to define problem spaces, set priorities, and deliver customer value.
- Champion our design system and evolve it through contributions that improve platform cohesion.
- Balance long-term vision with near-term execution, navigating ambiguity and adjusting scope as customer needs evolve.
- Provide thoughtful critique and mentorship to peers, helping elevate craft quality across the team.
Here's what we're looking for:
- You have 8+ years of product design experience, with a portfolio demonstrating accessible, performant, and thoughtful end-to-end design across web and mobile.
- You design with AI as a core material,prototyping recommendations, defining human override patterns, and handling failure modes responsibly.
- You partner with PM and Engineering to shape priorities, translate them into clear roadmaps, and drive clarity through complex, ambiguous problem spaces.
- You uncover and synthesize customer needs,particularly for small businesses and hourly workers,into actionable design insights that inform product direction.
- You've designed complex systems or compliance-heavy workflows,ideally in SaaS, HR, or productivity tools,and can balance early-stage adoption with long-term system design.
- You scale quality through reusable patterns, thoughtful critique, and a passion for helping small businesses and their employees thrive.
Compensation Details
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto).
Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.