Director, Business Insights

At Valvoline Global Operations, we're proud to be The Original Motor Oil. We're a global organisation with a rich history, and we're committed to creating sustainable solutions for a better future.

As a Director, Business Insights, you'll lead our global market and consumer insights function, delivering enterprise-level intelligence that informs strategy, accelerates growth, and strengthens competitive advantage. You'll define and execute a best-in-class insights vision that elevates decision-making across marketing, product, strategy, and sales.

Key responsibilities include:

• Leading global insights strategy, defining and executing a cohesive, multi-year global insights roadmap aligned with enterprise strategy, brand priorities, and innovation pipelines.
• Championing data-driven decision making, acting as a trusted strategic advisor to senior leadership, distilling complex data into clear, persuasive insights that influence high-impact decisions across marketing, product development, channel strategy, and customer experience.
• Overseeing research operations and vendor management, owning and optimising a $2M+ global research budget, prioritising initiatives to maximise ROI and business value.
• Developing and leading a high-performing global team, recruiting, leading, mentoring, and developing a high-performing team of insights professionals across geographies, fostering a culture of curiosity, accountability, and continuous learning.

What you'll need:

• Bachelor's degree required; Master's degree preferred in Market Research, Business, Economics, Psychology, or a related field.
• 15+ years of progressive experience in market research, consumer insights, or business intelligence, ideally within a global, matrixed organisation.
• Demonstrated success in influencing senior leaders and shaping business strategy through insights.
• Deep expertise across quantitative and qualitative research methodologies (e.g., segmentation, brand health, U&A, conjoint).
• Strong proficiency with insights platforms and tools (e.g., Qualtrics, SPSS, Nielsen, Kantar, GRIP).
• Exceptional communication and storytelling capabilities, with the ability to translate complexity into clear, compelling executive narratives.
• Proven people leadership experience, including developing talent and leading teams in cross-functional environments.

What will set you apart:

• MBA preferred

Benefits that drive themselves:

• Health insurance plans (medical, dental, vision)
• Health Savings Account (with employer-based deposit and match)
• Flexible spending accounts
• Competitive 401(k) with generous employer base deposit and match
• Incentive opportunity
• Life insurance
• Short- and long-term disability insurance
• Paid vacation and holidays
• Employee Assistance Program
• Employee discounts
• PTO Buy/Sell Options
• Tuition reimbursement
• Adoption assistance

Terms and conditions apply, and benefits may differ depending on position or tenure.