Library Page - Westchester Square Library

We are seeking a Library Page to join our team at the Westchester Square Library, a part of the New York Public Library system.

As a Library Page, you will play a vital role in supporting the library's mission to provide free books, information, ideas, and education to all New Yorkers.

You will have access to the Library Page Fellowship Program, a career growth development program that empowers youth to shape their careers.

The program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

The library page position is scheduled for 14 hours per week, including evenings and Saturdays, with variable schedules based on library needs.

Key Responsibilities

• Provide exceptional customer service to the public, projecting a positive and courteous attitude.
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order.
• Answer in-person inquiries, assist patrons in locating materials, and refer them to the appropriate person or place for assistance.
• Assist patrons with basic computer, internet, and audio/visual equipment usage.
• Locate and prepare library materials requested by patrons.
• Assist staff with checking materials for damage and removing them from the shelves.
• Help set up public spaces for events and programs.
• Perform other related tasks as needed.

Skills, Knowledge & Expertise

• Current enrollment in a degree program at an accredited school.
• Proper employment certificate for minors under 18 as required by NYS law.
• Ability to accurately and efficiently sort and arrange items in alphanumeric order.
• Strong organizational skills and ability to follow detailed instructions in a fast-paced environment.
• Excellent customer service skills and the ability to work with a diverse patronage.
• Superb interpersonal and communication skills.
• Strong problem-solving skills.
• Demonstrated ability to work as part of a team.
• Demonstrated reliability and professionalism.
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications.

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues.
• Experience with eReaders and library technologies.
• Ability to speak foreign languages.

Benefits

• Opportunity to embody the NYPL Core Values: Be Helpful, Be Resourceful, Be Curious, and Be Welcoming and Inclusive.
• Work in a public service library environment.
• Moderate lifting required (up to 25 lbs) and pushing book trucks.