Description
Join Brex, the intelligent finance platform that enables companies to spend smarter and move faster in over 200 markets. As a Senior Revenue Operations Analyst, you will play a critical role in supporting our Post-Sales organization, driving Net Revenue Retention (NRR), expansion, and long-term customer value. You will work closely with cross-functional partners to improve visibility and execution across key motions such as renewals, upsell and cross-sell, churn prevention, and account health management.
Responsibilities: Create and maintain dashboards that provide Post-Sales leaders and operations partners with clear visibility into business performance Proactively identify opportunities to improve reporting and deliver deeper analytical insights on retention, expansion, and account health Conduct deep-dive analyses to surface trends, risks, and growth opportunities across the Post-Sales business Support the design and implementation of operational improvements in partnership with Revenue Operations team members and cross-functional stakeholders Evaluate tool usage and effectiveness to optimize our Post-Sales tech stack Build and maintain capacity and funnel models to support planning and scenario analysis Support ad hoc data requests, including account deep dives and compensation tracking
Requirements: 2+ years of experience in revenue operations, sales operations, business operations, sales finance, or similar; preferably at a fintech or SaaS company Strong problem-solving skills and collaborative approach to solutioning Excellent written and verbal communication, especially with complex concepts Analytical mindset with a high bar for data precision and accuracy Self-motivated and able to run with projects autonomously with minimal oversight Advanced spreadsheet and modeling skills Moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus) High familiarity with CRM data models (Salesforce preferred) Experience leveraging AI tools to improve analysis, reporting, or operational efficiency Strong attention to detail including in documentation
Bonus Points: Experience with sales compensation design and tracking Knowledge of revenue recognition principles and finance systems Familiarity with Net Revenue Retention (NRR), churn analysis, and expansion metrics Experience working with product or usage data (e.g., product analytics or customer health scoring)