Channel Account Manager

Job Overview

As a Channel Account Manager for Japan, you will build, manage, and scale strategic partnerships with System Integrators (SIs) and resellers to accelerate the adoption of Anthropic's solutions in the Japanese enterprise market. You will work at the intersection of cutting-edge technology and Japan's unique business ecosystem, helping partners integrate our products into their solution portfolios and joint go-to-market strategies.

Responsibilities

Strategic Partner Management

• Develop and execute comprehensive business plans with System Integrators (NTT Data, Fujitsu, NEC, Hitachi, etc.) and key resellers to drive mutual growth and revenue targets
• Build and maintain executive-level relationships within Japanese partner organizations, navigating complex organizational structures and decision-making processes
• Own the full partner lifecycle from initial engagement through long-term strategic alignment, including regular business reviews and QBRs
• Plan and deliver partner-facing activities, such as training sessions, email campaigns, webinars, and joint events
• Negotiate and structure partnership agreements including technical integration terms, resale agreements, and revenue-sharing models

Business Development & Revenue Generation

• Build and maintain relationships with reseller and distributor partners to drive new customer acquisition and upsell revenue
• Collaborate with SI partners and resellers to identify, qualify, and close enterprise opportunities in key verticals (manufacturing, financial services, retail, telecommunications, life sciences)
• Drive joint sales activities including customer workshops, seminars, proof-of-concepts, and strategic account planning
• Track pipeline development, forecast revenue, and report on partnership performance metrics with detailed accuracy
• Manage channel conflict and ensure healthy ecosystem dynamics between direct sales, SI partners, and resellers

Enablement & Solution Development

• Lead comprehensive enablement programs including technical training, certification development, and sales methodology alignment
• Work closely with partner practices to develop joint solutions and industry-specific offerings tailored to Japanese market requirements
• Coordinate with global product and engineering teams to ensure Japanese partner requirements and customer feedback influence our roadmap
• Develop and maintain Japanese-language sales tools, technical documentation, and partner portals
• Facilitate knowledge transfer between Anthropic and Japanese partner technical teams

Go-to-Market Leadership

• Design and execute joint marketing campaigns
• Develop customer success stories and case studies that resonate with Japanese enterprise buyers
• Partner with internal teams to localize global GTM strategies for the Japanese market
• Represent the company at partner events, customer engagements, and industry conferences (CEATEC, Japan IT Week, etc.)
• Identify and remove bottlenecks proactively by working with internal teams including Marketing, Sales, and Legal
• Foster alignment across departments to ensure successful partner execution and performance

Requirements

• 7+ years of experience in channel management, strategic alliances, or business development within the Japanese technology market
• Proven track record managing relationships with Japanese System Integrators and/or technology resellers or similar
• Deep understanding of Japanese enterprise sales cycles, decision-making processes, and business etiquette
• Native or business-level Japanese and English language skills
• Strong understanding of the Japanese IT landscape including cloud adoption trends, digital transformation initiatives, and regulatory requirements
• Demonstrated ability to navigate complex partner ecosystems and manage channel conflict
• Experience with enterprise software, cloud services, or AI/ML technologies in the Japanese market
• Exceptional relationship-building skills with ability to establish trust and credibility with executives
• Strong analytical skills with experience in business planning, forecasting, and performance measurement

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas!