Description
As a Sales Assistant at Lush, you will be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You will use your product knowledge to offer personalized recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
Key responsibilities include greeting customers warmly and creating a welcoming store environment, engaging with customers to understand their needs, and delivering exceptional customer service by using in-depth product knowledge and offering tailored samples. You will also assist in hosting in-store events, maintaining a clean, tidy, and visually appealing shop floor, and supporting the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
To succeed in this role, you will need to have a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. You will also need to be able to fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
As a Sales Assistant, you will participate in ongoing training and development to enhance product knowledge and customer service skills, collaborate with the team to foster an inclusive, respectful working environment, and contribute to the overall customer experience.