Customer Advocacy Intern (Summer 2026)

About Us

At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Available location(s): Austin, Texas, San Francisco, CA

About the Role

The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs. Reporting to the Head of Customer Advocacy, the ideal candidate will be interested in a focus on both customer engagement and scaling customer programs in high growth SaaS companies.

Responsibilities

• Collaborate with the GTM teams to develop and execute customer marketing strategies that align with business goals.
• Support the research, writing, and editing of engaging case studies, customer interviews, and other marketing collateral.
• Learn and support marketing and customer advocacy tech stack.
• Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table.
• Support the team in analyzing advocacy activity performance and identifying opportunities for improvement.
• Contribute to monthly and quarterly reporting, including newsletters

Skills & Qualifications

• Currently pursuing a degree in Journalism, English, Marketing, Communications, or a related field.
• Available for a full-time 12-week internship, working from our Austin or San Francisco office 3-5 days a week during the summer (May-Aug).
• A strong portfolio showcasing your writing samples across different formats (e.g., blog posts, articles, essays).
• Ability to write clearly, concisely, and adaptably for various digital platforms and audiences.
• Strong project management skills.
• Strong research skills and a keen eye for detail.
• Excellent communication and collaboration skills.
• Curiosity and a proactive approach to learning and problem-solving.
• A passion for technology and its impact on the internet is desirable.

Compensation

Estimated hourly pay of $24/hour.