Description
As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic's growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems.
Key responsibilities include:
- Defining the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.
- Overseeing third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers.
- Defining expectations and standards to enable third-party success in each of the critical operations domains.
- Creating standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents.
- Developing innovative approaches to improve time to market and equipment availability while minimizing cost and complexity.
- Enabling scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes.
- Managing partner relationships and maintaining alignment with Anthropic goals.
You may be a good fit if you have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role, can demonstrate a proven track record overseeing a portfolio of mission-critical systems, are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance, are experienced in third-party partner relationship management, and hold a Bachelor's degree in a relevant domain or equivalent practical experience.
A bonus if you have 15+ years of experience managing operations for large-scale data centers, an understanding of AI/ML workloads, including power, cooling, and network connectivity, experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units, experience managing third-party data centers such as colo operators and/or contract staffing vendors, and familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews.