Industrial Analyst - Business Operations

The Venture

We are a customer-obsessed, product-centric company that is building a flexible, remote culture to enable the brightest minds in the industry. You can live anywhere in the US, Canada, and Mexico.

The Problem We Solve

We are focused on improving cross-company collaboration and work processes in an industry that primarily relies on email, PDF, and Excel to orchestrate work. Think Trello or Asana but with a powerful workflow engine and the ability to collaborate both internally and externally.

Responsibilities

• Work alongside engineers, product managers, and customer success team to verify application functionality, usability, and scalability.
• Create and execute software system validation and testing plans to ensure the application meets the specifications.
• Identify, document, and report system bugs and performance issues.
• Review product specification, FAQ, and documentation for accuracy.
• Participate in cross-functional team bug bash sessions.
• Test user interface and recommend opportunities for improvement.
• Learn and understand the customer supply chain and manufacturing processes, problems, needs, and objectives and propose systems solutions to meet their requirements.

What You Will Get

• Opportunity to learn, grow, and lead within the company
• Interface with leaders across industries and help drive the next wave of digital transformation in supply chain, operations, and manufacturing
• Work with an industry-leading team of supply chain, product, and software engineering experts
• Industry-leading compensation
• Ownership in both product and of equity in the company
• Excellent healthcare benefits including 100% coverage for individuals & families - health, dental, life insurance, and vision
• Flexible remote work from anywhere in the continental US and European time zones
• Quarterly "on-sites" with the entire company to bring us closer together