Jr Guest Service Officer - MMC

As a Jr Guest Service Officer - MMC at Princess Cruises, you will be responsible for preparing and distributing written company communications for the Guest Services and Hotel Administration Department.

Key responsibilities include:

• Preparing and distributing company communications
• Ensuring general office duties are completed accurately
• Collecting and coordinating packages to be sent
• Ordering and reconciling stationery supplies
• Collating CRUISE and monthly Revenue Task Force materials
• Assisting the Hotel General Manager in scheduling and organizing meetings
• Preparing and distributing welcome and farewell letters
• Administering the tuxedo rental program
• Applying customer service standards
• Supporting the onboard CRUISE program

The ideal candidate will have:

• A high school diploma or equivalent, with a degree in Hospitality Management or related field preferred
• At least 1 year of experience in a front desk, reception, or administrative role, with cruise ship or hotel experience being a strong asset
• Proficiency in English, with additional languages being a plus
• Strong computer skills, including MS Office and property management systems
• Excellent interpersonal, communication, and problem-solving skills

As part of the Princess Cruises team, you will enjoy a competitive salary package, comfortable living arrangements, company-paid travel, access to exclusive areas and benefits, a vibrant recreation and welfare program, exceptional learning and development opportunities, and the chance to travel the world.