Description
We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
As the Product Lead for Transfer, you'll own how real-time money movement works across the Plaid network and the broader financial ecosystem. You'll guide the roadmap for our payments platform and oversee the systems, operations, and partnerships that keep money moving safely and reliably every day.
This role combines deep product and operational leadership, defining how Plaid scales its payments capabilities across ACH, RTP, FedNow, Wires, and Request for Payment (RfP). You'll work cross-functionally with engineering, operations, risk, and go-to-market to build the most trusted and resilient payments platform in the market.
Responsibilities:
- Own the money movement strategy. Define the long-term vision and roadmap for Plaid's Transfer products across ACH, RTP, FedNow, Wires, and RfP.
- Scale real-time payments. Lead the evolution of Plaid's payments operations, setting the standard for reliability, reconciliation, and network performance.
- Balance growth and risk. Oversee ACH operations and customer oversight, driving both compliance and scale across Plaid's payments ecosystem.
- Build trusted infrastructure. Partner with Engineering and Operations to deliver systems that are resilient, transparent, and insight-driven.
- Represent Plaid externally. Act as a thought leader in the future of open, real-time payments and modern financial infrastructure.
- Lead with ownership. Operate with urgency, creativity, and accountability, modeling Plaid's ownership mindset across product and operations.
Qualifications:
- 12+ years of experience, including 8+ in product management or equivalent founder/operator roles
- Proven success building and scaling payments or financial infrastructure products with complex regulatory or operational components
- Experience leading payments operations and balancing speed, compliance, and reliability at scale
- Strong understanding of payment risk, reconciliation, and network performance in financial systems
- Exceptional mix of strategic vision and executional depth; able to set direction while managing day-to-day operational realities
- Track record of influencing cross-functional teams across engineering, operations, risk, and go-to-market
- Excellent communication and stakeholder management skills across technical and executive audiences
- Familiarity with real-time payment systems (RTP, FedNow), open banking, or developer-focused APIs is a plus