Library Page - Stapleton Library

We are seeking a Library Page to join our team at The New York Public Library. As a Library Page, you will have the opportunity to gain knowledge and experience working within a library system. Your responsibilities will include providing exceptional customer service, shelving and arranging library materials, assisting patrons with computer and audio/visual equipment usage, and performing other related tasks as needed.

Key Responsibilities:

• Provide exceptional customer service to the public
• Shelf and arrange books, CDs, DVDs, and other library materials in alphabetical and numerical order
• Answer in-person inquiries and assist patrons in locating needed materials
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs

Requirements:

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications:

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Benefits:

• Opportunity to work in a dynamic and supportive environment
• Gain valuable work experience in a library setting

Physical Duties:

• Moderate lifting required (up to 25 lbs)
• Pushing book trucks