Senior Revenue Systems Analyst

Forward Networks is seeking an experienced Senior Revenue Systems Analyst to join the Revenue Operations team. The successful candidate will support day-to-day administration, reporting and analytics, integrations, and vendor relationships across the Salesforce environment and sales-adjacent tools.

Key Responsibilities:

• Manage day-to-day Salesforce administration tasks, including user and license management, profiles and permission sets, page layouts, record types, validation rules, and data hygiene.
• Develop and maintain scalable, no-code/low-code solutions using Flow, formula fields, dynamic forms, and approval processes to support evolving go-to-market processes.
• Support opportunity management, pipeline and forecasting processes, quote-to-cash flows, and related systems.
• Build and maintain reports and dashboards in Salesforce to provide clear visibility into pipeline, forecast, and revenue metrics for Sales, RevOps, and leadership.
• Maintain, monitor, and troubleshoot integrations between Salesforce and connected systems, such as Hubspot, commissions, data enrichment, CS platforms, and ERP.
• Collaborate with third-party vendors and app providers to evaluate, implement, and support tools across the sales tech stack.
• Partner with the senior admin/architect on larger initiatives, including requirements gathering, build, testing, documentation, and rollout.
• Translate business needs from Sales, Finance, Customer Success, and Marketing into practical, scalable Salesforce solutions.

Qualifications:

• 4+ years of hands-on Salesforce administration experience, ideally supporting a Revenue Operations, Sales Ops, or broader GTM systems function.
• Salesforce Administrator certification required; Advanced Administrator or additional certifications strongly preferred.
• Proven ability to operate independently with minimal ramp.

Core Salesforce Skills:

• Strong command of declarative development , Flow, validation rules, formula fields, permission sets, dynamic forms , without reliance on custom code.
• Deep working knowledge of the Sales Cloud and Revenue Cloud (CPQ) data models, and how the objects connect across the opportunity and quote-to-cash lifecycle.
• Proven ability to build reports and dashboards, with comfort in data analysis and maintaining data quality.

Nice to Have:

• Familiarity with Service Cloud and its data model.
• Experience with Gong or similar revenue intelligence platforms.
• Experience supporting post-sales / Customer Success operations.
• Experience in building or administering partner portals in Salesforce PRM or equivalent.
• Familiarity with a broader sales tech stack.
• Familiarity using AI to extend and scale operational capabilities.
• Basic familiarity with Apex/SOQL.

The base pay range for this role is between $135,000 and $155,000.