Customer Success Intern

We are seeking a motivated Customer Success Intern to support our global Customer Success Team in delivering exceptional customer support to our clients. This role will be hands-on and strategic, serving as the key point person for establishing and maintaining strong relationships, driving adoption, retention, and growth.

Responsibilities:

• Provide best-in-class support to our global portfolio
• Improve the customer experience by being the voice of the customer internally and retaining as many customers as possible
• Manage and resolve tickets using Zendesk, Hubspot, and Linear
• Incentivize spend increase to existing companies through portfolio management
• Document processes and enhancements for the internal team

Requirements:

• 1+ years of experience in support roles
• Fluency in English and Spanish; Portuguese is a plus
• Experience with Zendesk Platform and Hubspot is preferable
• Advanced communication skills (written and spoken)
• Curiosity about the business operations
• Self-starter, proactive, and highly motivated
• Team player and hands-on
• Agile and able to adapt quickly to changing environments