IT Program Manager - AI & Digital

The IT Program Manager - AI & Digital is responsible for leading complex, cross-functional technology programs that enable enterprise growth, digital transformation, and AI-driven innovation.

Operating within the enterprise IT portfolio, this role oversees large-scale initiatives and emerging AI and data programs that support strategic business objectives.

The position provides end-to-end program leadership across multiple concurrent initiatives, ensuring alignment to enterprise priorities, disciplined governance, proactive risk mitigation, and measurable value realization.

Responsibilities

• Lead complex, multi-project programs aligned to digital, AI, and enterprise technology roadmaps.
• Oversee large-scale initiatives and AI/data programs supporting enterprise growth strategies.
• Ensure integration across workstreams, proactively managing scope, dependencies, risk, and timeline.
• Drive value realization by aligning program outcomes to defined business objectives and measurable performance indicators.
• Own executive-level program reporting, dashboards, and steering committee communications.
• Partner with the Chief Digital & AI Officer, IT leadership, and cross-functional executives to align priorities and sequencing.
• Provide clear visibility into program health, delivery risks, and organizational readiness.
• Influence enterprise decision-making through structured analysis, scenario planning, and transparent communication.
• Directly manage and develop a small team of Project Managers, providing coaching, performance management, and workload prioritization.
• Establish consistent delivery standards, governance rigor, and accountability across assigned programs.
• Build bench strength within the PMO to support expanding AI and enterprise technology initiatives.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field required.
• Master’s degree preferred.
• 12+ years of progressive experience in IT project and program management.
• 5+ years leading complex, enterprise-level programs with multiple concurrent initiatives.
• Demonstrated experience supporting digital transformation, AI, data, ERP, or enterprise technology initiatives.
• Experience working with executive stakeholders and preparing executive-level communications and reporting.
• Proven experience leading and developing project managers or delivery leads.
• PMP certification required.
• Agile, SAFe, or related certifications preferred.

Working Conditions

• Regional remote role with proximity to Lexington, KY headquarters.
• Hybrid engagement required for key meetings and strategic planning sessions.
• Primarily office-based work with extended periods of computer use.

Travel Requirements

• Approximately 15% travel, primarily domestic, to support executive alignment, program milestones, and cross-functional collaboration.