Security Officer

We are seeking a dedicated and experienced Security Officer to join our team at McArthur Glen in Bridgend. As a Security Officer, you will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. You will be the public face of the Security Team & Client and should always act with professionalism.

Key Responsibilities:

• Interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service.
• Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
• Be professional, pleasant, friendly, courteous, and helpful always.
• Ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• Ensure that the site is a safe and non-threatening environment for all visitors/tenants.
• Liaise with site control room proactively reacting to incidents
• Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
• Liaise closely with statutory authorities, dealing with incidents
• Ensure radio procedures are always adhered to.
• Undertake any other reasonable duties as required to meet the needs of the business.

Required Skills and Experience:

• Have knowledge of Assignment Instructions (AI’s)
• Excellent written and verbal communication skills.
• Customer/Client focused.
• Must be able to work under pressure.
• Basic computer literacy required.
• SIA Guarding or Door Supervisor license.
• SIA CCTV license