Description
We are seeking a highly organised and technically skilled Energy Storage Asset Manager to own the performance, reliability, and maintenance of our Megapack energy storage fleet supporting xAI's AI infrastructure in Memphis.
This is a full-time, onsite role based in Memphis, Tennessee.
Responsibilities: Monitor the health and performance of the existing Megapack fleet in real time, tracking key metrics such as availability, energy throughput, efficiency, temperature, alarms, and state of health. Create and manage Tesla service tickets for technical issues, providing detailed logs, data, and documentation to enable fast and effective resolution. Act as the primary point of contact and liaison with Tesla Field Service technicians, offering onsite coordination to remove blockers, support efficient execution, and ensure high-quality, timely completion of work. Escalate critical or complex issues to Tesla support engineering or management when necessary, while actively driving resolution and minimising downtime. Help control and optimise Megapack operations to best support xAI's power demands and AI infrastructure requirements. Own all maintenance activities for Megapack transformers, including identifying manufacturer-recommended schedules, coordinating with transformer manufacturers and contractors, and overseeing execution of preventive and corrective maintenance. Lead the design and placement of O&M infrastructure (access platforms, cooling, electrical tie-ins, fire protection, etc.) to ensure long-term serviceability and reliability. Schedule, coordinate, and oversee all preventive maintenance, firmware updates, and corrective repairs performed by Tesla. Perform site inspections, quality assurance checks, and post-maintenance validation to ensure work meets xAI standards and safety requirements. Analyse performance data to identify trends, degradation patterns, and optimisation opportunities; collaborate with Tesla and internal xAI teams on improvements. Maintain comprehensive records of maintenance activities, service reports, downtime events, spare parts usage, and key performance metrics. Support the commissioning of new Megapack deployments and their integration with xAI facilities. Ensure full compliance with all safety protocols, Tesla procedures, manufacturer guidelines, and local regulations. Participate in root-cause analysis for incidents and contribute to continuous improvement of Megapack operations and maintenance strategies. Provide on-call support for urgent operational and maintenance issues as required.