Product & Regulatory Compliance Operator

Spotify's Product & Regulatory team within Legal Affairs is seeking a resourceful operator to manage day-to-day product and regulatory compliance work. The ideal candidate will own document management, regulatory monitoring, terms updates, and cross-functional special projects.

Responsibilities:

• Own and improve document management for the product and regulatory team
• Build and maintain regulatory monitoring practices
• Manage terms-of-service and policy update processes end-to-end
• Project-manage special projects and cross-functional initiatives
• Support responses to regulatory requests for information (RFIs) and audits
• Develop and maintain internal playbooks, process documentation, and communications
• Coordinate with Product, Trust & Safety, and Engineering to keep operational controls and reporting processes on track
• Identify operational gaps and drive continuous improvement

Requirements:

• 5+ years' experience in operations, program management, or legal operations in a tech, digital-platform, or media environment
• Familiarity with online-platform regulation (DMA, DSA, UK OSA, AUS OSA, COPPA) is a plus
• Proven project manager with excellent communication skills
• Resourceful and scrappy with experience in document management and knowledge organization
• Comfortable working across global time zones and cultures in a fast-paced environment
• Experience with project management tools (Jira, Asana, Notion, or similar)

The role offers a salary range of $125,701 - $179,574 plus equity, health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave.