Manager, Revenue Operations and Order Management

About this role:

We're looking for a Manager, Revenue Operations and Order Management to join our team. As a manager, you will lead a team that oversees the regional end-to-end order fulfillment process, ensuring accuracy, efficiency, and exceptional customer service.

Key responsibilities include:

• Identifying and championing automation and AI/ML opportunities to reduce manual effort and improve accuracy across the order lifecycle.
• Partnering with Sales Strategy, Revenue Operations, and Sales to improve order experience and policy clarity, while driving prioritized process and automation enhancements that boost efficiency, quality, and compliance.
• Driving data-driven accountability and strategic insights by developing, monitoring, and analyzing key operational metrics to identify performance trends, optimize processes, and enable informed decision-making across cross-functional teams.
• Leading change management efforts for system implementations, process redesigns, and organizational transitions.
• Defining and executing the long-term vision and roadmap for Order Management and Quote-to-Cash operations, aligning with broader Finance and Go-to-Market strategy.

Requirements:

• Bachelor's degree in a relevant field such as Accounting, Finance, or related field or equivalent experience.
• 5+ years of experience in revenue operations or similar team at a global organization, with 2+ years in leadership.
• Extensive experience in Order Processing and Quote-to-Cash operations.
• Deep knowledge of Order Management and Quote-to-Cash systems and workflows, including CPQ, pricing, order orchestration, and revenue recognition, supported by ERP/CRM platforms and reporting tools.
• A demonstrable background in global people management that is aligned with our mission and core values.
• Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis.
• Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner.

Note: This role requires occasional in-office collaboration and is not eligible for relocation assistance.