Client Account Manager, Mid-Market Sales (Goods - Acquisitions)

Reddit is seeking a Client Account Manager, Mid-Market Sales (Goods - Acquisitions) to join their team in Toronto.

As an Acquisitions Account Manager, you will be responsible for rapidly onboarding new accounts, establishing a clear Test & Learn roadmap, driving campaign optimization, and achieving core client goals within the first six months.

Key Responsibilities:

• Lead client onboarding and strategy, supporting clients with the Business Manager and initial campaign creation processes.
• Ensure signal and technical foundations are in place for new advertisers, including pixel/CAPI/MMP/measurement implementation.
• Analyze campaign performance data, implement a continuous Test & Learn roadmap, and provide data-backed recommendations to help clients beat their initial goals.
• Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the Same Store Growth (SSG) Account Executive team.
• Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively.
• Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.
• Monitor and analyze client account performance, articulating complex data stories in simple language to customers.
• Introduce and upskill new advertisers on Reddit Pro and Reddit's organic best practices.

What You'll Bring:

• 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing.
• Strong analytical skills, excellent communication, high attention to detail, and an organized, methodical, and proactive approach to working with a high volume of clients and internal teams.
• Proficient in using data and working with Excel to provide insights, optimization recommendations, and prove ROI.
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients.
• Solid understanding of customer marketing funnel and traditional marketing ecosystem.
• Strong technical acumen to ensure signal foundations are determined and implemented.
• Understanding of digital measurement, tracking fundamentals, and mobile measurement partners.
• Tenacious and proactive approach to working through product, process, and client challenges.
• Demonstrated ability to cultivate strong relationships with external partners.
• Passion for social media, insights, client success, and partnerships.

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support.
• Family Planning Support.
• Gender-Affirming Care.
• Mental Health & Coaching Benefits.
• Comprehensive Medical Benefits & Health Care Spending Account.
• Registered Retirement Savings Plan with matching contributions.
• Income Replacement Programs.
• Flexible Vacation & Paid Volunteer Time Off.
• Generous Paid Parental Leave.