Head of TA, Private Assets and Trustee Services

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We are currently seeking a high calibre professional to join our team as a Head of TA, Private Assets and Trustee Services. This role will lead a multi-discipline team across multiple locations, managing technology delivery budget and enabling delivery of our strategy through support and delivery of the technology platform.

Key Responsibilities

• Leadership of a multi-discipline team circa 100+ FTE across multiple locations
• Management of technology delivery budget circa 20m USD annually, including major client change pipelines
• Enabling delivery of our strategy through support and delivery of the technology platform
• Service Management of all SSv systems and platforms owned by the role including delivery of new features and functionality, maintenance, as well as production management, service availability and vendor management
• Designs and leads the technology delivery teams in line with the SSv IT architecture principles
• Developing relationships with all interested parties within SSv and with our clients
• Works with the Head of Transfer Agency/Pensions/Trustee/Private Assets Product/Product Delivery and Operations to agree priorities for technology and change delivery that meet business objectives whilst optimising available resources and managing risks to service availability
• Continually seeks to promote innovate solutions to business problems through technology
• Resource and financial management for the function
• Collaborates with other delivery teams to ensure optimum deployment of delivery resources
• Works closely with the Value Stream peers to define a common vision & outcomes plus set OKR's
• Drives governance that is accountable and meaningful, supporting delivery and aligned with Group practices
• Promotes an environment of inclusion, diversity, collaboration and trust within the Group, helping teams to define the plans and to remove their barriers to delivery
• Inspire confidence in the future vision and generate excitement, enthusiasm and commitment in their teams
• Fosters strong working relationships across the SSv IT and wider SSv
• Promote the value of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group's Values and Strategy

Requirements

• Securities Services business knowledge, specifically Transfer Agency with Trustee and Private Assets a benefit
• Management of change within an IT environment, large scale budgetary and vendor management
• Change delivery practices including a working knowledge of a range of methodologies e.g. Agile, DevSecOps, etc.
• An understanding of the product development lifecycle, SDLC's, Operational Efficiency processes, strategic change management
• Exposure to AI and the ability to integrate into business and technology environments
• Digital Assets knowledge would be of benefit but not essential

Experience

• Leading, building and motivating large scale high performing teams across multiple geographies and cultures, minimally 15 years' experience
• Influencing and negotiating at Director and Managing Director level within a similar commercial environment, global and regional, minimally 10 years' experience
• An innovating thinker in touch with the latest technologies developments and an ability to challenge ways of working and think Agile and DevOps
• Inspires trust through credibility evidenced via exceptional communication skills both written and verbal
• Management of vendors and externally hosted platforms on both public & private cloud
• Demonstrates a driven and execution-focused attitude, driving solutions towards closure in an urgent and professional manner
• Budget and financial management of over 25MM per year, over multiple (5+) budgetary cycles

Communication

• Good communicator with strong leadership credentials (leading multi-cultural teams across different time zones)
• Used to managing and communicating with senior business stakeholders, clients, regulators and technology leadership
• Used to managing vendors on complex assignments
• Portrays gravitas

Risk Management

• Proactive management of risk - both in a delivery and a service management context - leveraging insight and support from across the business in order to translate and communicate this risk in business terms
• Responsible for the continual assessment of financial, regulatory, reputational and operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology
• Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role

Observation of Internal Controls

• Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals