Solutions Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

What You Bring

• A track record of success in a technical presales role-- enough experience selling and implementing technology to earn your customer’s trust.
• A proven track record to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Why Elastic?

The typical starting OTE range for new hires in this role is listed below.

The typical starting salary range for this role is: $107,500-$170,100 USD The typical starting Target Variable range for this role is: $46,000-$72,800 USD The typical starting On-Target Earnings (OTE) range for this role is: $153,500-$242,900 USD

Additional Information - We Take Care of Our People

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave