Description
The Senior LIMS Functional Consultant / Business Analyst supports Valvoline Global's laboratory and quality operations by translating business needs into effective LIMS (Laboratory Information Management) solutions.
This role partners closely with laboratory users, business stakeholders, IT teams, vendors, and an internal LIMS programmer to deliver enhancements, resolve issues, implement new sites, and drive continuous improvement.
The position is responsible for requirements gathering, laboratory workflow analysis, functional specifications, testing/UAT coordination, documentation, training support, and production support.
Job Accountabilities
- Partner with laboratory, quality, manufacturing, and business users to understand LIMS needs, analyze current-state and future-state workflows, identify process improvement opportunities, and document business requirements.
- Translate business and laboratory requirements into clear functional specifications, process flows, user stories, acceptance criteria, and solution documentation.
- Support LIMS continuous improvement projects and new site implementations.
- Develop, coordinate, and support testing activities for LIMS changes.
- Provide production support for LIMS applications.
- Follow Corporate and IT policies, standards, and procedures.
Job Qualifications / Education / Skills / Requirements / Capabilities
- Bachelor's degree in Computer Science, Information Systems, Business, Laboratory Science, Chemistry, Engineering, or a related field required.
- Equivalent experience may be considered where appropriate.
- Minimum of 7 years of experience as a business analyst, functional consultant, application analyst, systems analyst, or similar role supporting enterprise business applications.
Preferred Experience
- 5+ years of hands-on STARLIMS or similar LIMS experience, including requirements gathering, functional design, testing/UAT, support, and enhancement delivery.
- Experience supporting laboratories, quality, manufacturing, product testing, R&D, or related business processes.
- Experience working directly with business users to analyze workflows, document requirements, and implement process/system improvements.
- Basic SQL experience for data analysis, troubleshooting, validation, and issue investigation.
Competencies Desired
- Business partnership and stakeholder management
- Requirements analysis and functional design
- Process improvement and continuous improvement mindset
- Technical curiosity and ability to learn new systems quickly
- Clear written and verbal communication
- Analytical and systematic approach to problem solving
- Accountability and ownership
- Collaboration across business, IT, vendor, and site teams
- Ability to influence without direct authority
- Ability to prioritize work based on business impact, urgency, risk, and available resources