Description
We are hiring a Sales Account Manager to deepen our relationships with our medium to large advertisers. This role requires strategic as well as consultative digital expertise to optimise value and impact for advertisers.
You will leverage Amazon's proprietary data to provide tailored strategies spanning Amazon's suite of products to meet your customer's business goals. This role drives customer success through close partnership and innovations with Amazon sales, creative, operations, product, and retail teams.
As a Sales Account Manager, you are passionate about identifying solutions to complex business problems. You possess analytical skills and are able to understand and develop data-inspired recommendations. You work to maximise performance and drive campaign renewal and incremental revenue opportunities.
Key job responsibilities:
Use knowledge of Amazon Ads full-funnel ad products and measurement to craft tailored proposals for customers.
Hit or exceed revenue targets for assigned book of business.
Achieve assigned non-revenue business objectives and goals.
Own all facets of the account management process for medium to large accounts, and develop strategic relationships with key points of contact.
In partnership with the account team, develop annual brand and media strategies that map to customer objectives.
Use first-party and third-party insights to build pre-flight, in-flight, and post-flight campaign-level recommendations that generate revenue outcomes or increased customer satisfaction.
Advocate for customers internally, and utilise internal resources, to drive customer success.
Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customised insights.