Description
A new paradigm of computing
Magic Leap is a pioneer in Augmented Reality (AR) optics, display systems, platforms, devices services, prototyping and manufacturing capabilities. We are known for our unmatched optics stack and have developed ultra-lightweight waveguides and display systems that advance what is possible in AR.
With more than a decade of experience in AR innovation, we have made groundbreaking advancements in text legibility, color fidelity and rich digital content visuals while continually expanding the field of view to create engaging, immersive AR experiences.
The opportunity
The Principal Engineer, Equipment Spares & Service will define and lead the strategy for capital equipment spares, services, and sustainment across Magic Leap’s manufacturing and development operations. This role owns a critical function at the intersection of supply chain, equipment engineering, and manufacturing, with direct impact on tool uptime, factory readiness, and cost.
You will be responsible for building and scaling a spares and service model that supports high-volume manufacturing (HVM) at semiconductor standards. This is a highly visible, hands-on technical leadership role where you will architect the strategy and drive execution, partnering closely with internal teams and external suppliers to ensure reliable, cost-effective equipment performance across the installed base.
Travel requirement: approximately 75% during the first six months to support onsite ramp and implementation at our Plantation, FL headquarters, followed by 25–50% travel thereafter.
Responsibilities
- Define and implement the end-to-end strategy for equipment spares and services across all operations
- Develop and execute spares planning, inventory optimization, and stocking strategies to mitigate downtime risk
- Establish and scale service models (OEM, in-house, or hybrid), including SLAs and performance management
- Own commercial relationships and contracts for spares, warranties, and service agreements
- Lead supplier engagement for spares provisioning, repair services, and long-term support programs
- Ensure equipment availability and uptime aligned to HVM manufacturing requirements
- Build and drive processes for order fulfillment, inventory management, and reverse logistics
- Partner with manufacturing leadership and tool owners to align service workflows and execution standards
- Define and enforce operating standards for on-site vendor technicians (FSEs), including onboarding, safety, and performance
- Represent spares and service performance in factory and operational reviews, driving continuous improvement
Experience
- 12+ years of experience in semiconductor manufacturing, equipment engineering, or equipment supply chain
- Bachelor’s degree in Engineering or a semiconductor-related field (MBA a plus)
- Deep expertise in capital equipment spares strategy, service models, and tool sustainment
- Experience supporting wafer fab and/or backend semiconductor manufacturing environments
- Proven track record enabling factory ramps and sustaining high-performance operations
- Strong understanding of equipment reliability, failure modes, and lifecycle management
- Experience leading cross-functional initiatives across engineering, manufacturing, and suppliers
It’s exciting if you also have
- Strong operational rigor with experience using KPIs to drive supplier performance and accountability
- Experience managing strategic supplier relationships, including executive-level engagement
- Ability to influence across functions and levels, including manufacturing and development leadership
- Experience driving operational excellence or digital transformation initiatives in equipment sustainment