Client Account Manager - Greater China Region

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.

We are hiring SDR Account Managers to join our Singapore-based Greater China Export Sales team. In this role, you will help drive significant new business growth in the Greater China region, supporting our expansion with strong potential for sustained global impact.

Responsibilities:

• Own accurate and timely data entry into Salesforce, including account, contact, opportunity, and activity records.
• Maintain data quality by regularly reviewing, cleaning, and updating records.
• Support reporting and forecasting by ensuring pipeline stages, close dates, and values are kept up to date.
• Qualify inbound leads quickly and rigorously, ensuring strong fit and clear business potential.
• Build and maintain a well-researched target list of accounts and contacts.
• Partner with Sales Operations and external partners to follow best practices.
• Manage a queue of scaled customer support requests and respond within defined SLAs.
• Triage and route more complex issues to the appropriate owners.
• Conduct structured discovery calls to understand prospect needs.
• Identify common issues and FAQs, and partner with Sales, Support, and Marketing.
• Collaborate with Marketing on campaigns, events, and content utilization.
• Develop a strong understanding of our products, value propositions, and typical customer use cases.

Requirements:

• 3+ years of experience in sales development, business development, inside sales, or account management within B2B SaaS / digital advertising / technology.
• Proficiency with CRM systems and sales engagement tools.
• Proficiency in AI tooling and automation tools.
• Strong communication skills.
• Highly organized and disciplined.
• Demonstrated track record of meeting or exceeding activity and pipeline generation targets.
• Comfortable with data-driven performance management.
• Business proficiency in Mandarin and English.
• BA/BS degree or equivalent relevant experience.