Strategic Account Executive (German Speaking)

Join the team as Twilio's next Strategic Account Executive (German Speaking). This position is needed to sell into high-value prospects and customers. You will play a key role in further growing the business across EMEA with a particular focus on DACH.

In this role, you'll:

• Servicing the fastest-growing customers in the region.
• Growing our revenue and share of wallet within your key account list.
• Opening doors to the purchase of Twilio's products and services - including voice, messaging, email, contact centre, account security software.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience.
• Building trust and mutual respect with technical customers and peers.
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Qualifications:

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to Digital Natives.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
• A solid understanding of financial reporting within a direct customer base - Revenue tracking.
• German language proficiency.

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market is preferable.
• Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
• Curious networker - Strong emotional intelligence.