Head of Scaled, Ads Solutions

Compensation

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $302K – $385K, with generous equity, performance-related bonuses for eligible employees, and the following benefits:

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation.

About the Role

We are seeking a Head of Scaled Ads Sales to define and scale OpenAI’s approach to serving advertisers at scale. You will set the scaled sales strategy across direct, reseller, and business-process-outsourcing (BPO) channels; identify priority markets; and translate that strategy into sequenced, measurable in-market execution.

Responsibilities

• Design, build, coach and develop the scaled sales organization and its partner ecosystem, fostering a high-performance, accountable, and customer-centric culture.
• Set OpenAI’s scaled ads sales strategy across direct, reseller and BPO channels, including segmentation, geographic coverage, and channel selection.
• Own scaled sales (including resellers) revenue goals and channel performance, with clear targets for acquisition, activation, retention, advertiser outcomes, and partner performance.
• Translate strategy into prioritized in-market action and launch plans, documenting owners, milestones, and operating reviews that accelerate advertiser adoption, retention, and expansion.
• Partner with Enterprise Sales, GTM, Marketing, Product, and Operations leaders to optimize the advertiser lifecycle from acquisition through activation, growth, and retention.
• Design and run reseller operations, including market and vendor selection, RFPs, commercial negotiations, onboarding, enablement, governance, and ongoing performance management.
• Build forecasting, funnel management, capacity planning, partner scorecards, and business reviews that create operational excellence and predictable growth.
• Serve as the voice of scaled advertisers and channel partners, bringing market insight and customer feedback to Product, Engineering, and leadership teams.
• Represent OpenAI at industry events, with media, and in the field to advocate for our mission and growth.
• Collaborate with outsourced vendors in the BPO channel to define scope, training, quality standards, incentives, compliance, and continuous improvement.
• Launch and evaluate a focused mid-market team experiment, defining the hypothesis, account selection, coverage model, success metrics, and criteria to scale, iterate, or stop.
• Establish scalable processes, playbooks, controls, and best practices that support responsible growth across markets, channels, and customer segments.

Requirements

• Have 15+ years of experience in digital advertising, media, technology, or related commercial leadership roles.
• Have 10+ years of experience leading high-performing scaled sales, account management, customer success, or revenue teams.
• Are experienced in building new products from the ground up, and comfortable in a fast-paced entrepreneurial environment.
• Are passionate and energized by the new possibilities of AI being applied to marketing, and have strong desire to play a role in shaping that future.
• Have a proven track record of exceeding revenue targets and scaling performance-advertising businesses across multiple channels and markets.
• Have deep experience with reseller and outsourced sales operations, including vendor selection, RFPs, contracting, onboarding, enablement, governance, and performance management.
• Are an exceptional people leader who enjoys recruiting, coaching, developing, and inspiring teams to achieve ambitious goals.
• Can build strong relationships with reseller executives, BPO leaders, advertisers, and senior internal decision-makers.
• Can turn strategy into prioritized market actions, explicit owners, measurable milestones, and a disciplined operating cadence.
• Are highly data-driven and comfortable using funnel metrics, unit economics, service quality, and experimentation to prioritize investments and drive accountability.