Description
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce.
The Application Security Engineer will own and engineer tier-zero security capabilities that help customers securely deploy and manage Fin.
Responsibilities
- Design, build, and evolve customer-facing security features, including authentication, SAML/SSO, permissions systems, audit and activity logging, malicious URL scanning, and other enterprise security controls.
- Partner with engineering teams throughout the software development lifecycle to build secure products and services.
- Perform architecture reviews, threat modelling exercises, and security assessments for new features and systems.
- Build security tooling, automation, and developer-facing building blocks that make secure development easier and more scalable.
- Contribute to secure development standards, guidance, and best practices across Fin.
- Lead application security initiatives across the software development lifecycle, helping teams identify and address security risks early.
- Participate in a shared on-call rotation and lead security incident response, investigation, and remediation efforts.
- Drive security initiatives from problem definition through design, implementation, and measurable outcomes.
- Partner with teams building AI-powered products to assess and mitigate emerging security risks.
- Help shape Fin's AI-first approach to security, including AI-powered detection, red-team automation, continuous monitoring, and emerging defensive capabilities.
- Support the secure adoption of AI-assisted software development tools and engineering workflows.
Requirements
- Proven application security, product security, or security engineering experience within a SaaS environment.
- Strong software engineering skills with experience designing, building, and operating production systems.
- Deep understanding of modern application security threats, secure software development practices, and threat modelling.
- Experience designing, building, or securing authentication, authorization, identity, or enterprise security capabilities.
- Experience conducting architecture reviews and security assessments for complex systems.
- Hands-on security incident response experience, including leading investigations and remediation efforts.
- Strong programming skills and experience building tools, automation, or developer-focused solutions.
- Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.
- Ability to communicate security concepts clearly and collaborate effectively with engineering teams.
- A pragmatic approach to balancing security, customer impact, and engineering velocity.
Nice to Have
- Experience building or owning authentication, SAML/SSO, identity, or access management capabilities.
- Experience securing AI-powered products or familiarity with security considerations for large language models, agentic systems, retrieval-based architectures, or AI tool integrations.
- Experience building security automation or security-focused platform capabilities at scale.
- Familiarity with cloud security, infrastructure security, or distributed systems.
- Experience working across both large-scale SaaS environments and high-growth companies.
Benefits
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://job-boards.greenhouse.io/intercom/jobs/8025649