Senior Manager, Strategic Initiatives (Fulfillment)

We are seeking a Senior Manager, Strategic Initiatives to design and build the future of our global fulfilment network.

As a key member of our team, you will be responsible for architecting processes, products, and tools that will power our next-generation fulfilment network.

Key responsibilities:

• Design, standardise, and codify processes, products, and tools that will power our future fulfilment network
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience
• Own initiatives end-to-end, from diagnosing problems, designing solutions, building prototypes, and driving implementation
• Develop tooling, dashboards, and models directly, leveraging SQL, Python, BI platforms, and workflow automation
• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive cost savings and unlock new service capabilities
• Build forecasting and scenario planning models to guide long-term network design and capacity planning

Requirements:

• 7–10+ years of experience in fulfilment, logistics, supply chain, or operations strategy, ideally with direct exposure to high-volume networks
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modelling and automation
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organisation

Why this role is different:

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfilment. You will design and build the future of how we fulfil, scale, and serve customers.