Description
We are seeking a Delivery Solutions Architect to join our team. As a Delivery Solutions Architect, you will play a key role in accelerating the adoption and growth of the Databricks platform in our customers. You will collaborate with our sales and field engineering teams to ensure customer success by increasing focus and technical accountability to our most complex customers. You will be responsible for leading the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts. You will be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders. You will create, own, and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services resources on the delivery of PS Engagement proposals. You will navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs. You will develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover main use cases moving from 'win' to production, enablement/user growth plan, product adoption, organic needs for current investment, executive and operational governance, and KPI reporting on the status of usage and customer health.
To be successful in this role, you will need to have 5+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI. You will need to have programming experience in Python, SQL, or Scala. You will need to have experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role. You will need to have understanding of solution architecture related distributed data systems. You will need to have understanding of how to attribute business value and outcomes to specific project deliverables. You will need to have technical program or project management including account, stakeholder, and resource management accountability. You will need to have experience resolving complex and important escalation with senior customer executives. You will need to have experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis, and managing delivery of complex programs/projects. You will need to have a track record of overachievement against quota, goals, or similar objective targets. You will need to have a Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience.